How do I choose between different delivery options?
To choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items with a product value of €25,- or more, and Truck Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility.
Consider order size and type:
- For smaller, lighter items (decoration, textiles, or accessories) that fall under 20kg and within 170 x 73 x 53 cm in size and with a minimum order value of €25,-, Parcel Delivery will be automatically selected. This is a cost-effective delivery option that allows more flexibility.
- For larger furniture or bulky orders that might require help carrying and placement in your home, Delivery (either 'Ground floor' or 'Floor and room of choice') is recommended.
Convenience and scheduling:
- If you have a flexible schedule and would like to personally pick up your items, Click & Collect gives you the freedom to do so at a nearby IKEA store or collection point.
- For home deliveries, note that available timeslots, estimated lead times, and costs will depend on your postcode, order value, and product availability. Always check the estimated delivery date provided at checkout or via your confirmation.
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With a room of your choice delivery, we offer you the option to bring your order to a specific room in your house. The costs for this extra service depend on the total weight of items. These costs will be added to the standard price of a truck delivery. With room of choice delivery we bring your order to one room in your house instead of just over the threshold.
Read moreParcel Delivery is ideal for smaller orders, such as decoration items, textiles, picture frames, and other home décor accessories, for those who are comfortable with an estimated delivery window rather than a guaranteed day/time slot.
Read moreThis delivery option is best if you prefer the flexibility of not committing to a Ground floor or curbside delivery, as these orders are delivered to the front door of your home or building if you live in apartment.
Read moreA standard truck delivery is always delivered to the ground floor. Do you live in an apartment building and is your front door on the 1st floor or higher? Then you can also have it delivered to a specific floor by choosing Floor and room of choice delivery.
Read moreSelect the 'Floor and room of choice delivery' option at checkout. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email with delivery details and emails with a link to Track your order. On delivery day, ensure clear access. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), contact IKEA customer service.
Read moreIKEA offers Truck Delivery, Parcel Delivery, and Click & Collect. Truck Delivery includes "Ground Floor" and 'Floor and room of choice' options. Parcel Delivery is ideal for smaller items through parcel packages and Click & Collect allows you to pick up your order from an IKEA store or pickup point near you.
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