Why should I choose 'Ground floor' Delivery?
This delivery option is best if you prefer to keep delivery costs low and are able and willing to move the items to the rooms yourself. We deliver your order to the front door of your house or apartment complex.
Cost considerations
0 - 125 kg (max. 23 kg per package or box): €39.99
0 - 200 kg: €59.99
201 - 500 kg: €79.99
501 - 5000 kg: €119.99
Timing and scheduling factors
Item size and type restrictions
Location/distance factors
Customer effort required
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