What delivery options does IKEA offer?
IKEA offers Truck Delivery, Parcel Delivery, and Click & Collect. Truck Delivery includes "Ground Floor" and 'Floor and room of choice' options. Parcel Delivery is ideal for smaller items through parcel packages and Click & Collect allows you to pick up your order from an IKEA store or pickup point near you.
Truck Delivery: Ideal for larger and heavier orders that don't fit in a parcel. Our transport partners will go to your delivery address.
- Ground floor delivery: Your items are delivered over the threshold of the front door on the ground floor of your home or building. From that moment on, you carry your order inside yourself. Depending on the size and weight of your order, it will be delivered by one or two people.
- Floor and room of choice Delivery: This service is ideal if you live in an apartment complex on the 1st floor or higher. A staircase with 7 or more steps counts as one floor. This is also ideal when you need help with carrying the products inside a specific room in a multi-storey house. Depending on the total weight of the items, a minimum of €14.99 is added on top of the ground floor delivery rate.
Parcel Delivery: Ideal for smaller orders with a minimum order value of €25. The total weight of the order does not exceed 20kg and the size is up to 170x73x53 cm. Your package will be delivered either by PostNL or DHL.
Click & Collect: The Click & Collect service allows you to collect your order yourself at a convenient date, time and location.
- Click & Collect at store: This is ideal if you want to collect items without a minimum order value and quantity. Once your order is ready for collection, you will receive an email with instructions on how and where to collect your order. Be ready with the order number and proof of purchase to share with the co-workers at the store. If you have arranged for someone else to collect the order on your behalf, they will need to know the order number and purchase details. In the event where you are unable to collect your order, it will be held for 24 hours from the scheduled pick-up date.
- Click & Collect at a pickup point: For smaller orders it is possible to collect your order at a PostNL or DHL pickup point of your choice with a minimum order value of €25. For larger orders, it is possible to pick them up at warehouse location in Almere or Alphen aan den Rijn.
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