I forgot to register my IKEA Family card during the purchase. Can I add it later to collect points?
In certain circumstances it's possible to identify your purchase later. Please contact our Customer Service
To collect points remember to scan your IKEA Family card at checkout when purchasing in store or log in to your IKEA Family account when browsing and shopping online. If you forgot, please contact us and we will try to help you.
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We can unfortunately not register your IKEA Family card or apply discounts to your purchase after it has already been completed.
Read moreStarting September 22, IKEA Family members can enjoy a new benefit: Saving with IKEA Family. Throughout your entire customer journey, you can earn points—not just through purchases, but also by participating in certain activities. For example, using our online planner or attending an IKEA Family event.
Read moreYou can collect points in the online store, app, remote sales by phone, in all IKEA stores located in the Netherlands.
Read morePoints can take 24 to 48 hours to appear on your profile after completing a purchase or interaction.
Read morePoints are non-transferable, non-refundable, and cannot be exchanged for cash value.
Read moreYou can use your IKEA Family card for discounts on IKEA furniture in all countries where IKEA Family is available.
Read more