Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.
AFTER SALES
FAKTUM kitchen information
After more than 20 years of production, we’re replacing our FAKTUM kitchen system with the new METOD kitchen system. We stand behind the quality of our products and will continue to honour all FAKTUM guarantees. Visit our kitchen department page to see new METOD kitchens or read more about the switch in our METOD/FAKTUM FAQ.
See METODMETOD/FAKTUM FAQ
FAKTUM and METOD cabinets
How do I know if I have a FAKTUM kitchen?
If you’re not sure what type of IKEA kitchen you have you can tell by looking at the holes inside a cabinet: FAKTUM cabinets have a single row of holes along the edge and METOD cabinets have a double row. See the images below.
Need a part for your existing FAKTUM kitchen?
Although FAKTUM has now been discontinued we are offering a 2-year dedicated Aftersales service. This means that if you currently have a FAKTUM kitchen, you can still order some parts from our Aftersales product list until June 2016 (subject to availability). You can then visit your local store who can support, finalise and place your order. Please note, FAKTUM is not available to buy online nor available for ‘Take Home Today’.
How do I make a FAKTUM guarantee claim?
All FAKTUM kitchens are sold with a guarantee. If you’d like to make a guarantee claim please have your receipt ready when you contact IKEA. If you know the article number of the product you want to make a claim on this will help us make the process even smoother. You can find FAKTUM article numbers either on your receipt or in the product lists to the right.
Read about the FAKTUM guarantee (pdf)Contact IKEA
How do I find out more about FAKTUM and METOD?
You'll find more information about FAKTUM and METOD in our FAQ pdf. If you don't find the answer to your question there, get in touch with us!
METOD/FAKTUM FAQ Contact IKEA
FAKTUM product lists
Use the pdfs below to browse FAKTUM products and find their article numbers (excluding delivery charges*).
Close-up of stainless steel sink with mixer tapSinks & worktops (pdf)
* Delivery charges for FAKTUM orders:

Under 30kgs - £15
30-150kgs - £65
Over 150kgs - £165

Please ask in store for more details.