Customer services

Welcome, it’s great to see you. Whatever you need, we’ve got the answers, the help and the services to make sure you have a great IKEA experience.

About shopping

Shopping with IKEA can be a unique experience. Learn more about what to expect and how you can make the most of your visit!

Find your local store

How to shop at IKEA

Prepare for your visit

IKEA mobile apps

IKEA Family card

About products

The perfect home is one that is perfect for you. That's why we offer more than 10,000 products and plenty of guides to support your purchase.

Gift cards

Buying guides

Product guides

Assembly instructions

Smart products support

Secure it! Creating safer homes together

IKEA Product Ratings and Reviews

Support

We hope you had a great experience shopping with IKEA. However, if you need some further support, we are here for you.

Appliance claims

Damaged/missing products

Faulty products

Returning products

Product recalls