Latest coronavirus information
Coronavirus (COVID-19) information
Find the latest information on the status of our store openings and closures here.
Just as it has been since the start of the coronavirus outbreak, our number one priority continues to be the safety of our co-workers and customers. So rest assured, our extensive safety measures will be in operation across all our services.
Home delivery options and availability
You can still continue to browse and purchase products from our range online or through the IKEA app. All our deliveries will remain contact-free.
Due to high demand, we're sorry we are experiencing slightly longer delivery times than normal.
For parcel deliveries to your home, your order will be delivered contact-free to your doorstep and you can manage your delivery preferences through the tracking application. A link will be provided to you as part of the delivery process. Parcel delivery is also available to your local external DPD pick-up point, and available locations will be shown at check-out.
For larger deliveries, our drivers will contact you 1 hour prior to the delivery. Your order will be delivered contact-free to either your doorstep or, if allowed under applicable COVID-19 restrictions in place at the time, to a room of your choice, depending on your chosen delivery option.
If you are in self-isolation
If you or someone in your household are self-isolating, we ask you to kindly book a delivery slot after the isolation period has ended. If you already have a delivery scheduled during a period of self-isolation, please reschedule here.
Click and collect service
Our click and collect service is currently available at IKEA UK stores except for Belfast, in line with the latest Government guidance. All collections are contact-free with appropriate social distancing. At present our co-workers are therefore not able to help you with loading, so if you will need help, remember to come with someone from your household or bubble. You will have the option to select your preferred store and next day collection slot.* You will receive an email once your order is ready, and you can come to collect on your allocated slot. Please find more information here.
*Order and collection points and Croydon store only will operate with a choice of collection day
Parcel delivery options - from £2
Delivery to external DPD pick up point - £2
Delivery to your home - from £4*
Small parcel delivery - £4
Medium parcel delivery - £15
Large parcel delivery - £19
Delivered within 1 - 3 days.
*Your delivery cost will be calculated in the shopping bag based on your chosen products. Parcel deliveries are fulfilled by DPD Monday-Sunday.
Large delivery options- from £40
Selected day Delivery – £40
Delivered within 4 - 30 days to your room of choice.
Express Delivery – £50
Delivered within 1 - 3 days to your room of choice.
Additional delivery options available in-store only
Same day delivery
This in-store only service is temporarily unavailable, during current store closures.
Click and collect service
Our click and collect service is currently available at IKEA UK stores except Belfast, in line with the latest Government guidance, with contact-free collections and social distancing measures in place. You will have the option to select your preferred store and collection date, hopefully from as soon as the next day.
Van hire service
We’ve teamed up with Hertz 24/7 to offer you a convenient hourly Van hire service for you to drive your purchase home.