I forgot to register my IKEA Family card during the purchase. Can I add it later to collect points?
Under certain circumstances it is possible to identify your purchase at a later stage. Please contact our customer service to see if we can do it for you.
To collect points, remember to scan your IKEA Family card at checkout when purchasing in store or log in to your IKEA Family profile when browsing and shopping online. If you forgot, please contact us and we will try to help you.
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No, each IKEA Family card is personal, and points cannot be transferred. Points are non-refundable and cannot be redeemed for cash.
Read moreSorry, we can't register your IKEA Family card or apply discounts at a later stage.
Read moreYou can collect points online, through the app, in-store, or even by phone when you make a purchase or interact with IKEA programmes and services. Please make sure to always scan your IKEA Family card or log in online.
Read moreYou can collect points online or in the IKEA stores by scanning your IKEA Family card. Then use your points for a reward of your choice.
Read moreDownload the free IKEA Family App or get your membership card by SMS or email.
Read moreAll Swiss IKEA Family members with a registered e-mail address and a valid IKEA Family profile can collect points and enjoy rewards at IKEA Switzerland.
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