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Delivery

The IKEA delivery service will save you time and energy that you can spend doing what you want. No matter whether you’re ordering mugs online or a sofa in-store, you’ll pay the same affordable prices – since there are no hidden costs hiding behind a “free” delivery.

Two little girls dance through an empty room with a wooden floor in which several packages of furniture are standing on the floor in front of a half-assembled kitchenette.

Delivery is from CHF 6.95 per parcel or from CHF 49.95 per delivery by truck. Or, you can save on delivery costs by opting for Click & Collect  – simply place your order online and pick it up from an IKEA store or your nearest pickup point.

Delivery options and prices | How it works | Good to know | Frequently asked questions

Have you already ordered? You can change your delivery date, cancel your order, book an assembly or other service, request a return and track your order here:

Delivery options & prices

How quickly you will receive your purchase will depend on the order quantity, the delivery destination, the demands currently placed on our service partners, and the product availability. When placing your order online or in-store, you will be informed about the delivery options available, the estimated delivery time and the exact prices.

Truck delivery | Parcel delivery

Truck delivery

Furniture and larger orders are delivered to you by our service partners via freight forwarding. You can choose between three different options.

Delivery zones and prices

Delivery options in detail

Curbside delivery | Standard delivery | Express delivery

Curbside delivery 

The most affordable delivery option for deliveries by truck. The delivery will take place at the curbside, or as close as is possible for the truck’s approach. Only available in a limited delivery zone. Log in to your profile or add your Zip code to see if this option is available to you.

Price: from CHF 49.95

Delivery time: 2 to 6 days

  • Available up to 30 days in advance
  • The delivery option is automatically displayed in the online checkout, provided the delivery address is within the delivery zone.
  • This delivery option cannot be combined with other offers, such as assembly and recycling services.
  • No return of packaging possible for logistical reasons
  • Only valid in Switzerland

Standard delivery 

Our service partner will deliver directly to a room of your choice, in your house, flat or office.

Price: from CHF 99.95

Delivery time: 2 to 10 days 

  • Prices valid for deliveries of up to 3,000kg or 3m^3; for deliveries of more than 3,000kg or 3m^3, we will draw up a special quote.
  • Additional costs apply to car-free locations, difficult access and special delivery requirements.
  • Available up to 30 days in advance
  • When you order online, this service can be combined with other offers, such as assembly or recycling services. (To add after placing an order: My order)

Express delivery

Our fastest delivery option – same-day or next-day delivery to a room of your choice. Only available in a limited delivery zone.

Price: CHF 139.95

Delivery time:  For orders placed by 3 p.m.: delivery on the same day, for orders placed after 3 p.m.: delivery on the following day 

  • The delivery option is automatically displayed in the online checkout, provided the delivery address is within the delivery zone.
  • This delivery option cannot be combined with other offers, such as assembly and recycling services.
  • No return of packaging possible for logistical reasons

Parcel delivery 

Our express delivery method – ideal for smaller orders of decorative items and accessories such as picture frames, coat hangers and textiles. 

Prices: 
For orders < 3kg weight: 6.95 CHF
For orders from 3kg-30kg weight: 9.95 CHF

Delivery time: approx. 3 working days, Monday to Friday, 8 a.m. to 9 p.m.

 

  • Available for a total weight of up to max. 30 kg and a parcel size of max. 100cm x 60cm x 60cm
  • The delivery option is automatically displayed in the online checkout, provided all criteria have been met.
  • Please note: For technical reasons, we are unfortunately unable to deliver to PickPost addresses
  • Our service partner will send you more information about your order by e-mail or SMS, as well as the option to manage your shipment.

Here’s how it works

  1. Make a purchase online or in-store. Make your dreams a reality and don’t worry about transport. We’ll take care of it for you.
  2. Book a delivery and select your desired delivery date: Buying online? The options available to you will be displayed in the online checkout. Buying in-store? Ask our employees, and they will arrange the delivery for you.
  3. You will be notified when your order is on its way.
  4. For curbside deliveries, you will receive a detailed time window for the following day by text message or e-mail from our service partner on the day prior to the delivery date selected. You can live-track the delivery with this link (except region of Aubonne).
  5. For Curbside and Truck deliveries, you will receive a detailed time slot for your delivery a day prior to the delivery. Addtionally for your Truck deliveries, you will be contacted by our service partner 30 minutes prior to arrival.
  6. The driver will have you sign for the delivery. Please ensure that someone is available to receive the delivery when it is scheduled to arrive.
  7. Check that all delivery items are correct and in good condition. Any problems? Let our service partner know and/or get in touch with us.

Good to know

  1. You can track a delivery here or via the link in your order confirmation e-mail.
  2. If you book a curbside delivery you will receive a separate link to our live tracking tool.
  3. Combine the IKEA delivery service with the assembly service and/or with the disposal service for an even more convenient experience.
  4. For deliveries by truck, please let us know if there are any important factors to bear in mind, such as access or weight restrictions
  5. Make sure your delivery will fit all doors, hallways, stairwells or lifts in your flat or building.
  6. The exact dimensions of the product packaging can be found under “Measurements and packaging” on the individual product pages.
  7. Potted plants and food/drinks from the Swedish Food Market may only be purchased in-store and cannot be delivered.
  8. Sometimes, seasonal products and special collections unfortunately may not be available for delivery.
  9. Purchasing on behalf of your company? Take a look at IKEA for Business or get in touch with us. We’ll deliver your business furnishings so that you can continue to focus on offering your customers outstanding service.

Frequently asked questions

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