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Click & Collect

Click & Collect
Click & Collect

With Click and Collect you can order your products online and later collect them from your preferred collection point, at the time that suits you best.

In the store – Click & Collect

  • This service is only applicable for products available at your selected IKEA store..
  • As soon as your order is ready for your selected timeslot we will inform you by e-mail
  • With this e-mail you will receive detailed information on how to safely collect your order from your IKEA store
  • Important: Please keep to the pick-up time you have selected. You will find it on your order confirmation.
  • Unfortunately, a Click & Collect order cannot be changed to a standard or express delivery order or vice versa.

IKEA Collect-Box

  • This service is only applicable for products available at your selected IKEA store
  • As soon as your order is ready for collection at the IKEA store of your choice*, we will inform you by e-mail.
  • We ask you to pick up your order within 24 hours of receiving this email, otherwise it will be returned to us
  • The IKEA Collect-Box point is accessible 24 hours a day**

Pick-up point

  • Pick-up Points are operated by an external IKEA partner. Additional services are not available at these locations.
  • As soon as your order is ready for collection we will inform you by e-mail

*IKEA Collect-Box available in following stores: Vernier, Aubonne, Lyssach, Lugano, Pratteln, Spreitenbach, St. Gallen and Rothenburg
**different opening hours in Vernier

Saving time at IKEA is easy

Click&Collect – shopping the way you like it:

  • You shop online whenever you have time.
  • You pay easily and securely online.
  • You choose the collection time that suits you best.
  • You choose the location to collect from that’s handy for you.

You pay a small service charge, and we do the rest:

  • Our staff carefully put together your order.
  • We make your order available for collection.

Price Value of goods
CHF 10.00 up to CHF 150.00
CHF 30.00 from CHF 150.00 to CHF 1'500.00
CHF 50.00 CHF 1'500.00 and above


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