Can I pick up my order by bike?
Sure! You can pick up your order by bicycle. We ask you to park your bicycle in the designated bicycle shed and follow the designated pick-up route for pedestrians. Have fun with your order!
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I could not collect my order on time, what do I do?
Of course something can come up. If you are running late you can ask a store colleague if your order is still there. Were you not able to collect your order the same day? We will ensure that it is canceled for you and you will receive the purchase amount back. This also applies to Storebox and Mobile pick-up points.
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Why do I need to pay for Click & Collect?
The convenience for you of Click & Collect is that we collect it for you and prepare it as soon as you are there at the agreed time. We charge a price for all our services, which must be cost-effective. This also applies to the Click & Collect service. Are you an IKEA Family member? Then the service can be free of charge under specific conditions.
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What should I do if I have not received an order confirmation for my Click & Collect order?
Did you not receive the e-mail with the pick-up message, or have you lost the e-mail and do you want to check in at a store? Click on the link below to check in and receive your order.
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I want to convert my existing parcel or truck order into a Click & Collect order, is that possible?
In this case you can place a new Click & Collect order via our website and cancel your parcel/truck order.
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When can I pick up my order from the store via the 'Click and Collect' service?
The available pick-up times will automatically appear when ordering online. Depending on the opening hours of the chosen store and the time of ordering, you can choose a pick-up time on the day itself, or on one of the next available days (around 3 days in the future).
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Where can I pick up an order via the Click & Collect service?
With IKEA Click & Collect, you are in control. Place an order online whenever it suits you and choose when and where you pick it up.
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