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IKEA guarantees

All of our products are rigorously tested before going to market. Our items are tested and approved according to the strictest standards for daily domestic use. We choose the best materials in terms of safety and the environment to manufacture our products. 

IKEA products are built to last so, in addition to the statutory 3-year guarantee, IKEA offers you a commercial guarantee on many products.

 When do IKEA guarantees start from?

Our guarantees can change over time and are always determined by the order or purchase date. The period the terms and conditions of the guarantees applies to starts from the day you receive your product. The commercial guarantee for our products includes the statutory guarantee period and the two guarantees do not affect one another. 

You will need to show proof of purchase for the product to exercise your right of guarantee. 

Kitchen guarantees   |  Bathroom guarantees  |   Bedroom guaranteesSofa and armchair guarantees  | Workspace and office furniture guarantees 

Kitchen guarantees

IKEA offers you a 25-year guarantee that covers material defects on the METOD kitchen system. This guarantee is valid for domestic kitchen use only.

IKEA offers a 10-year guarantee against material defects on the ENHET kitchen system. This guarantee is valid for domestic kitchen use only.

All IKEA kitchen taps (except for KALLSJÖN) have a 10-year guarantee and all IKEA kitchen appliances (except for LAGAN and TILLREDA) have a 5-year guarantee. These guarantees are valid for domestic kitchen use and are subject to the terms and conditions.

Bathroom guarantees

The IKEA 10-year guarantee covers material and manufacturing defects in the ENHET, ÄNGSJON, HAVBÄCK, TÄNNFORSEN, FAXALVEN and LETTAN bathroom series. It also covers our sinks, single-handle taps and shower mixers.

All shower accessories such as riser rails, head and hand showers, shower hoses and hand shower parking brackets come with a 3-year guarantee.

Bedroom guarantees 

IKEA offers you a 10-year guarantee that covers our mattresses. The guarantee covers against defects in material and workmanship. 

IKEA believes that your new mattress should be comfortable and to your liking. With IKEA, you have 365 days to decide whether you’re happy with your choice.

IKEA also offers you a  10-year guarantee that covers PAX wardrobes and KOMPLEMENT organisers.

Sofas and armchairs guarantees

Our sofas are rigorously tested to comply with our strict quality and durability standards, as well as with the highest standards for domestic use. This means that we can offer you a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas.  

Our IKEA STOCKHOLM sofa is covered by a 25-year guarantee. 

 

Workspace and office furniture guarantees​

IKEA offers a 10-year guarantee against defects in materials and workmanship on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, THYGE desk and HÄLLAN cabinets.

IKEA also offers you a 10-year guarantee against defects in materials and workmanship in the moving parts and frame of the following IKEA work chairs: MARKUS, LÅNGFJÄLL, HATTEFJÄLL, ALEFJÄLL, JÄRVFJÄLLET, TROLLBERGET, FLINTAN and FJÄLLBERGET.

IKEA offers a 3-year guarantee against defects in materials and workmanship on our UPPSPEL, UTESPELARE and FREDDE gaming desks and our MATCHSPEL, UTESPELARE and HUVUDSPELARE gaming chairs.

See the terms and conditions that apply to the products and ranges in this section.​ 

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