Suppliers
Establishing good relationships
We want everyone to feel good about the products that we sell, which is why we put a lot of work into our supplier relationships – and those relationships that reach beyond ours. There are about 600,000 people working for companies that directly supply IKEA around the world, and we want to be sure they are all treated fairly.
That’s why IWAY, the IKEA supplier code of conduct, was launched in 2000. IKEA suppliers are responsible for communicating IWAY to their sub-suppliers, and IKEA is supporting them in doing this. All suppliers must comply with IWAY requirements, otherwise they are phased out.
Our way of doing business: IWAY code of conduct for suppliers
At IKEA, we recognise that our activity has an impact on people and the planet. Particularly on working conditions and the environment, on a local and a global level.
But we strongly believe that we can do good business while being a good business. It is an essential requirement for our future growth and something that can only be achieved together with suppliers who share our vision (to create a better everyday life for the many people) as well as the commitments that we undertake in our sustainability strategy - "People and Planet Positive".
Values such as trust, integrity and honesty underpin the IWAY code of conduct for suppliers "The IKEA way for procuring products, materials and services". A code that, as you know, sets out the minimum requirements that we ask of you in relation to the environment and social and working conditions, including zero tolerance of child labour. It is on these foundations that we establish our relationships with suppliers such as you, who help us to grow thanks to continually respecting these values.
Our way of doing business: reporting channel
At Ingka, we aim to do business in an honest, open and ethical way. This expectation is shared by our customers, suppliers and society in general. We have zero tolerance for any type of corruption because it goes against our business objective and damages the trust that our co-workers, suppliers, customers and stakeholders place in IKEA.
As established in EU directive on protection for whistleblowers, suppliers, subcontractors, and external contractors can anonymously report any violation of rights or regulations that they detect within the framework of their contractual relationship with IKEA. This includes, but is not limited to, reporting any of the following conduct:
- Obtaining or offering undue benefits.
- Obtaining or offering hospitality other than that of a token, non-commercial value.
- Obtaining or offering cash
- Obtaining or offering personal services under better conditions than those offered to other individuals or the company.
- Obtaining or offering loans or guarantees of any nature, directly or indirectly, including in a personal capacity.
- Obtaining or offering gifts or entertainment, e.g. Christmas gifts.
- Recruiting family members of IKEA employees to positions where they may create a conflict of interest.
- No IKEA employee may offer, award, solicit or accept gifts or compensation in cash or in kind of any nature.
You can report any violation of rights or regulations that you are concerned about.
Where can I raise a concern? You can access our reporting channel by clicking the following link (permits anonymous reports)
An email address is also available as an alternative way to raise a concern:
Trust and honesty are the cornerstone of our business; however, we reserve the right to investigate any indication of corruption.
Any act that contradicts the content or purpose of this document may lead to the termination of the business relationship and result in the corresponding legal liability.
GLOBAL SUPPLIER PORTAL - for IKEA product suppliers, see the information on the global supplier page.