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Customer service

Need help? Want to track your order? Want to return a product or order a spare part? You can do all of this on our website. If you need more help, don’t hesitate to contact us.

My orders

Cancel, track or change the date of orders.

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Return or exchange products

Find out all about how to exchange or return your products.

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Stock information

Check availability of products online or in-store.

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Are you missing a screw?

Order screws and spare parts for our products.

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Still have questions?

Whether you are looking for answers, want to solve a problem or just want to tell us how we’ve done, here are ways you can get in touch with us. We’ll help you solve your problems quickly and easily, so that you can focus on the more important things, like relaxing on your new sofa.

IKEA store

Find an IKEA store near you

Visit us in store and get inspired. We’re open and looking forward to your visit. Browse our products, walk through our room settings, and grab a bite to go.

Find your IKEA store