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Type one or more key words in the search bar to find answers to your questions in our FAQs.
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To check the status of your order, please click here.
For more information about how the FAQ section works, type “Hi/Hej” in the search bar.
You can do it yourself
Do you want to check the status of your order? Make a return? Here are our self-service solutions available:
Check your order
Track your order hereTrack order
We're sorry that you want to cancel your orderCancel order
You can change your delivery slot hereReschedule order
Return or exchange products
More information about how to return or exchange productsReturns
Check whether the products are available online or in-storeMore information
Missing dowels, screws or other parts of your furniture?Order parts now
Send instantly, print at home or deliver by postGo to gift card
More information about payment options in-store and onlineMore information
Still have questions?
Whether you are looking for answers, want to solve a problem or just want to tell us how we’ve done, here are ways you can get in touch with us. We’ll help you solve your problems quickly and easily, so that you can focus on the more important things, like relaxing on your new sofa.
Find an IKEA store near you
Visit us in store and get inspired. We’re open and looking forward to your visit. Browse our products, walk through our room settings, and grab a bite to go.