Can I exchange my mattress for another one?
You have 90 days to exchange a mattress for another one, provided that it is not dirty, marked or damaged.
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It is important to IKEA that you love your new mattress. If it's too firm or too soft for you, you have 90 days to bring the mattress back and change it for another.
Read moreIf you would like IKEA to pick-up your mattress, we can of course organize a collection for you, connected or not with the delivery of a new one.
Read moreFor any quality issues, IKEA mattresses come with a 10-year guarantee.
Read moreOur mattresses are designed in such a way that they must not be turned over. Otherwise you would be sleeping on a side that is not upholstered.
Read moreFor hygienic reasons we recommend you to change your mattress all 8-10 years.
Read morePlease respect the care instructions of every individual mattress. You an view them on the IKEA website in the current product range of our mattresses in the respective product description in the box "materials and care instructions ".
Read more