What should I do about the recall of the IKEA 365+ VÄRDEFULL garlic press?
IKEA asks all customers who own an IKEA 365+ VÄRDEFULL garlic press in black to stop using it and contact IKEA. The products affected are those with the following article number: 201.521.58.
Why is this product unsafe to use?
Due to a manufacturing defect identified during an internal investigation, there is a risk that small metal parts may become detached during use and subsequently be swallowed with food. All date stamps from 2411 (YYWW) to 2522 (YYWW) are affected by this recall. All affected products can be identified by a frame around the IKEA logo on the upper handle of the product, which looks like the image shown below:
If customers are unable to identify whether the product is affected, they can return any IKEA 365+ VÄRDEFULL garlic press, black, and receive a refund.
What should customers do now?
Customers who own an affected garlic press should stop using it immediately and contact IKEA to receive a full refund. IKEA also encourages customers to inform others about this recall, especially if they know that the recalled product has been given away, lent or resold.
How customers can obtain a refund
The affected product can be returned to any IKEA store for a full refund. A proof of purchase (e.g., a receipt) is not required. Customers can find more information at www.IKEA.ch or by calling IKEA at the toll-free number 0800 000 007.
IKEA apologizes for any inconvenience caused by this recall.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
Your satisfaction is important to us. If you're not completely happy or simply changed your mind, IKEA products can be returned within 365 days.
Read moreOf course! If you're not completely happy or simply changed your mind, IKEA products can be returned in any store in Switzerland within 365 days.
Read moreNo, Switzerland is not affected by this recall.
Read moreProducts from the Second chance market can be returned within 365 days. We will refund you using a refund card to be used in one of our stores or online.
Read moreTry entering +41 for Switzerland or +423 for Liechtenstein instead of 041 or 0423. If this doesn't work, try and delete the cookies/the browser history, and try once again. If necessary, change browser.
Read moreWe have several services that could be useful for you. Here you can see what we have to offer.
Read more