My purchase does not fit in my car. Can I temporarily store the products locally or transfer them to a delivery?
You can request a delivery at the Customer Service Desk or book a van with our partner company 'Europcar provided by Allride'. Download their app and check for available vans.
We are happy to help you find a solution. If you would like to book a delivery, our customer service staff will be happy to help you.
If you are in an IKEA store, you can rent a delivery van from our service partner 'Europcar provided by Allride'. You can easily book your delivery through their app. Register on their app and book a free van.
Find more information here.
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Was the document not helpful? Try one of the related documents below.
For car-free places, the delivery by IKEA is possible up to the valley station or as far the truck can possibly go. From there, the client must organize the transport by himself.
Read moreYes, of course. Once you have made your payment, please go to our customer service desk to arrange delivery.
Read moreFor logistic reasons, an item cannot be sent from one store to another.
Read moreIf you can't come to a store for your return, a parcel return might be possible, depending on your goods' weight and sizes.
Read moreDue to logistics reasons, it is not possible to return products to an external pick-up point.
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