What is the return policy for products bought in the Second chance market?
Products from the Second chance market can be returned within 365 days. We will refund you using a refund card to be used in one of our stores or online.
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The IKEA Second Chance Market offers a broad range of IKEA products that have been given a second life. The products available have been refurbished and are now available for purchase.
Read moreYour satisfaction is important to us. If you're not completely happy or simply changed your mind, IKEA products can be returned within 365 days.
Read moreOur biggest ambition and challenge for the future is to transform IKEA into a circular business, contributing to our commitment to become climate positive by 2030.
Read moreYes, the original receipt is required - unless you registered your IKEA Family profile on this purchase. The refund will be made back to the original method of purchase, except for some specific products.
Read moreThe furniture we buy back is checked and refurbished before being sold on the Second Chance market.
Read moreSecond chance items and live plants are not available for delivery.
Read more