What is the return policy for products bought in the Second chance market?
Products from the Second chance market can be returned within 365 days. We will refund you using a refund card to be used in one of our stores or online.
The product needs to be clean, in good shape and damage-free. If not, we reserve the right to adjust the refund amount.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
Your satisfaction is important to us. If you're not completely happy or simply changed your mind, IKEA products can be returned within 365 days.
Read moreYes, the original receipt is required - unless you registered your IKEA Family profile on this purchase. The refund will be made back to the original method of purchase, except for some specific products.
Read moreThe IKEA Second Chance Market offers a broad range of IKEA products that have been given a second life. The products available have been refurbished and are now available for purchase.
Read moreThe furniture we buy back is checked and refurbished before being sold on the Second Chance market.
Read moreIf your favourite item is in our warehouse, we will be happy to reserve it for you for collection on the same day, except in Vernier.
Read moreOur biggest ambition and challenge for the future is to transform IKEA into a circular business, contributing to our commitment to become climate positive by 2030.
Read more