Can I return a product by post?
If you can't come to a store for your return, a parcel return might be possible, depending on your goods' weight and sizes.
Register your parcel return online and read more about our return options and prices.
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Due to logistics reasons, it is not possible to return products to an external pick-up point.
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Read moreReturning or exchanging items purchased via Shop & Go is the same as for any other purchase.
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