Skip to main content
EN CHEnglish

Can I return products at a IKEA Plan and Order Point?

For logistical reasons, our Plan and Order Points have different rules for returns. You can find out more here.

Only the following items can be returned to the respective Plan and Order Points:
Bern: Accessories purchased at the Plan and Order Point in Bern.
Chur: Items purchased at the Plan and Order Point in Chur.
Winterthur: Small items that were sent by parcel.
Zurich: Items purchased at the Plan and Order Point in Zurich.
Find all our return options and register your return online.
 

What particular parts of our documents do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the document not helpful? Try one of the related documents below.