Can I return a product to an external pick-up point?
Due to logistics reasons, it is not possible to return products to an external pick-up point.
Please use our return options at store, by post, or via truck pick-up instead.
Register your return online and find all our return options and prices.
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IKEA delivers your order to the Pick-up Point of your choice.
Read moreThe Pick-Up Points are pick-up stations only, so no other services are available. All items that are available can be delivered to a pick-up point.
Read moreYou can only return the products that you bought there and took with you directly.
Read moreYou can return your products to any IKEA store, not just the one where you originally purchased them.
Read moreOf course! If you're not completely happy or simply changed your mind, IKEA products can be returned in any store in Switzerland within 365 days.
Read moreThe employees of our external partner will hand over the goods to you on a pallet.
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