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When can I reach the IKEA Switzerland Customer service?

You’ll find many helpful solutions online – available anytime. But if you need support, we can help you Monday to Friday from 8.30am to 7.30pm and on Saturday from 8.30am to 6pm by phone. Or at Customer Service in your local store during opening hours.

There’s so much you can do yourself - quickly, easily, and whenever it suits you. Explore our self-service options here and skip the wait.
Need a little extra help? We’re always happy to be there for you:
Reach IKEA Customer Service by phone
Monday - Friday 8:30 - 19:30
Saturday 8:30 - 18:00
Sunday closed

Prefer to speak to someone in person? You’re welcome to visit Customer Service in your local store during opening hours.

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