When can I reach the IKEA Switzerland Customer service?
You’ll find many helpful solutions online – available anytime. But if you need support, an agent can help you Monday to Friday from 8.30am to 7.30pm and on Saturday from 8.30am to 6pm.
There's a lot you can do by yourself - easy and without waiting time! Find your self-service options here.
If you still need us, we are of course there for you as follows:
IKEA contact page
Per phone: 058 515 03 86
Monday - Friday 8:30 - 19:30
Saturday 8:30 - 18:00
Sunday closed
You can find here the opening hours of our stores.
|
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
IKEA takes care of your order. Please contact us if you have any question.
Read moreYou can find the store information (usual and special opening hours, location, activities, etc.) online on the store local page. Find here the different links per unit.
Read moreAt IKEA you can place different types of orders. This can easily be done via our website, at our stores and via our customer service.
Read moreMany questions can be answered quickly and easily online – anytime, anywhere. And if you ever get stuck, you can reach us by phone.
Read moreOf course! If you're not completely happy or simply changed your mind, IKEA products can be returned in any store in Switzerland within 365 days.
Read moreAll IKEA stores in Switzerland offer the Secondhand Service.
Read more