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When can I reach the IKEA Switzerland Customer service?

You’ll find many helpful solutions online – available anytime. But if you need support, an agent can help you Monday to Friday from 8.30am to 7.30pm and on Saturday from 8.30am to 6pm.

There's a lot you can do by yourself - easy and without waiting time! Find your self-service options here.
If you still need us, we are of course there for you as follows:
Call IKEA Customer service
Monday - Friday 8:30 - 19:30
Saturday 8:30 - 18:00
Sunday closed
Or contact Customer service in one of our stores directly during the relevant opening hours.

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