What happens to my IKEA Family points when I return a product that gave me points?
The same number of points will be deducted from your total within 48 hours.
If you already activated another reward in the meantime, this might result in a negative number of points.
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The corresponding number of points will be deducted automatically within 24 to 48 hours, and the reward coupon won't be given back.
Read moreThe Pick-Up Points are pick-up stations only, so no other services are available. All items that are available can be delivered to a pick-up point.
Read moreFor logistical reasons, our Plan and Order Points have different rules for returns. You can find out more here.
Read morePoints can take 24 to 48 hours to appear on your profile after completing a purchase, an interaction or a return.
Read moreYou can collect points online, through the app, in-store, or even by phone when you make a purchase or interact with IKEA programmes and services. Please make sure to always scan your IKEA Family card or log in online.
Read moreNo, each IKEA Family card is personal, and points cannot be transferred. Points are non-refundable and cannot be redeemed for cash.
Read more