When will points appear on my IKEA Family profile?
Points can take 24 to 48 hours to appear on your profile after completing a purchase, an interaction or a return.
For purchases with delivery, the points will only be added when the delivery is completed in full. You can view your points history by logging in to your IKEA Family profile on our website or the IKEA App. If your order is fully delivered, and 48 hours have passed, please confirm if the IKEA Family card was added when the purchase was made and it matches with the card number in your IKEA Family profile.
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You can find your total number of points in your IKEA Family profile. Please note that it may take up to 48 hours for your points to be credited or deducted after a purchase, delivery, interaction or return.
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