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After using my product it has stopped working. Is there a warranty?

All our products are carefully tested before they are sold. However, if something does go wrong, please contact our customer service.

To make a claim, please visit our contact us pages.

You will need to provide your proof of purchase (receipt or order number) when contacting us. If you identified yourself as an IKEA Family member at the time of purchase, you can find your purchase history by logging in to your Family profile. 

For more information on our extended warranties and which products are covered, please visit our warranty pages. 

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