Skip to main content

What is IKEA's return policy for a custom countertop?

At IKEA, custom-made countertops – whether laminated, ceramic or quartz – are considered custom products. For this reason, they are not included in the general return policy.

If you wish to cancel your order, it is advisable to do so before the manufacturing process begins, as once started, no refund will be possible.
 
Please note that even if you cancel the order before manufacturing, the costs associated with the measurement service are non-refundable.
 
If you wish to cancel your order for a custom-made countertop, it is best to do so before manufacturing begins to avoid any non-refundable charges.
 

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!