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Can I return items in a city store?

In some city stores you can return goods of any kind and there are no special conditions, while in others they only accept products depending on their size.

Por ejemplo, en la tienda de Diagonal y Glories no se aceptan devoluciones de productos voluminosos (entre 30 kg y 120 kg) por el tamaño de almacenaje de estas tiendas.

In this case, you can return the goods to any of the IKEA Spain stores on the Spanish mainland even if you have not purchased from them. If you need help on how to make a return, please contact our Customer Service department at the following link and we will help you.

We know that our products make you fall in love, even if you don't always get it right the first time. Check our 365-day return policy.

Enjoy a little piece of IKEA, we're waiting for you!

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