What happens with a reward coupon when a transaction is voided or an order cancelled?
In this situation a new reward coupon, of the same type, will be generated for you to redeem in your next purchase. The validity of the coupon is the same as that of the original coupon.
Reward coupon will appear within 48 hours.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
You can use product and delivery reward coupons online, in the IKEA stores or when ordering via phone, whereas reward coupons for purchases in our Swedish Restaurants, Swedish Bistros and Swedish Food Markets are only valid in IKEA stores. Please note that an activated reward coupon must be redeemed within 30 days. You can find all redemption conditions directly with the reward in your IKEA Family profile.
Read moreThe corresponding number of points will be deducted automatically within 24 to 48 hours, and the reward coupon won't be given back.
Read moreWe can "deactivate" your reward, i.e. refund it, within 30 days, provided you haven’t yet redeemed your reward coupon.
Read moreYou can redeem reward coupons for products and deliveries online, in IKEA stores, or when ordering by phone, whereas reward coupons for purchases in our Swedish Restaurants, Swedish Bistros and Swedish Food Markets are only valid in IKEA stores. Please note that an activated reward coupon must be redeemed within 30 days. You can find all redemption terms and conditions directly with the reward in your IKEA Family profile.
Read moreLog in to your IKEA Family profile and activate your reward before making your purchase (if you haven't done yet). You get the reward coupon code directly in the rewards section, and it will be sent to your e-mail address.
Read moreLog in to your IKEA Family profile and activate your reward before making your purchase at the cashline (if you haven't done yet). You get the reward coupon code directly in the rewards section, and it will also be sent to your e-mail address. Scan the reward coupon code and your IKEA Family card.
Read more