Can you transfer a product from one store to another so that I can collect it there?
For logistic reasons, an item cannot be sent from one store to another.
At IKEA, we believe that an easy logistic impacts both the planet and the people.
Having a simple and straight-forward transportation from producer to warehouses allows us to secure low product prices as well as limit our CO2 emissions. But this means as well that we cannot transfer articles from store to store.
For custom reasons, IKEA Swizerland can also only deliver products in Switzerland and Liechtenstein.
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