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How can I get my voucher for an IKEA promotion?

A voucher or discount code cannot be purchased and is provided by IKEA during campaigns or activities. Usage and validity of a voucher or discount code is described in the terms and conditions for this specific campaign or activity (f.i. birthday).

a. Purchase and use:
Voucher or discount codes are not to be bought but are handed over based on a specific event or activity. They all have different terms and conditions that are written on them. You can usually redeem them on the website in the field ‘Apply voucher/discount code’ unless stated differently on the voucher or discount card.
b. Validity:
The validity of a voucher or of a discount varies depending on the activity. Please have a look at the information you find on your voucher.
c. Credit:
A remaining amount on your voucher or discount can never be given in cash. Depending on the activity you received your voucher or discount from, check if a remaining amount is lost or can still be used later – and for which period of time.
d. Problems with a voucher or discount code:
If you experience any issue with your voucher or discount, please contact the Customer service of the unit you received it from.

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