I have some old IKEA products that I no longer have any use for - can I return them?

Your old IKEA furniture deserves a second chance.

At IKEA we believe that our products deserve many lives - which is why we have launched the IKEA Buy Back Service.

Click here to read more about the Buy Back Service.

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If I return a product, how do I get a refund?

We will refund your original payment method, or a refund card if you prefer and have a receipt.
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Can I place a complaint directly in the store?

You can go to a store if you prefer, but You can call us on 058 515 03 86 from Mo-Fri 8.30am-7.30pm, Sat 8.30am-6.00pm, except bank holidays.
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Where can I find the General Terms and Conditions?

You can find our general terms and conditions linked below.
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