Can I return a product by parcel?
If you can't come to the store for your return, it is possible to return small items via parcel.
Each parcel needs to be under 170x73x53 cm in size and less than 23kg. If you wish to return your item by parcel, you can easily start your return through our online parcel return form. If you need extra help, you can also ask for a co-worker in the chat, or call IKEA customer service during opening hours.
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