What is the return policy for products purchased from the second chance corner?
Products purchased from our second chance corner can be returned as per our general 365-day return policy.
Items bought from our second chance corner can be returned according to our general 365-day return policy. If your product isn't in the same condition as you purchased it, you may be offered a refund onto a refund card.
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At IKEA we believe in sustainability. Therefore, we give show models, re-packed products, outgoing products and products which are slightly damaged a new life in our Second Chance Corner.
Read moreOf course! The Second Chance Corner is the place to go for a great find at an equally great price. Our IKEA stores have had an online-only offer since October 2021, which you can book directly from the comfort of your home.
Read moreProducts can’t be reserved. If your local store has stock availability, we recommend you to make an order through Click & Collect. All delivery options can be found at our web page.
Read moreAll our products are thoroughly tested before they are put on the market. Have you discovered a defect in the product? In most cases you can make a claim under our warranty. We are happy to help you with this.
Read moreGive your IKEA products a second life by using the Buy back service. Follow the steps on our website, take the product to IKEA and receive the price on a refund card.
Read moreYour satisfaction with your IKEA purchase is important to us. If you are not completely happy or simply changed your mind, you can return your unused products within 365 days. IKEA Family members can even return items after this 365 days period. We will provide a full refund for items returned with proof of purchase during this period. Mattresses can be exchanged for another mattress up to 90 days.
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