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When will I receive my refund from IKEA?

If you return a product or cancel your order, the purchase amount will be refunded to the same payment method you used. Use this article if you want to know when to expect your refund.

When does the refund start?

  • For a return, we start the refund once we have received the returned items.
  • For an online order cancellation, we start the refund once the order has been cancelled.
 

When will the money be back in my account?

From the moment the refund has started, you will normally receive the money within 14 days.

Did you pay by debit card in store?

If you return a product in store and paid by debit card, you will need your debit card or bank card to refund the money to your bank account.
It is possible to refund the amount to a different bank account than the one used for the original purchase.
The money will normally be back in your account within 2 working days. A refund made on Friday, Saturday or Sunday will be added to your account on Monday.

Did you pay by credit card?

If you paid by credit card, the amount will be refunded to the same credit card.
When returning your product, you will need the same credit card that was used for the purchase.
The refund is processed at the end of the month, together with the normal credit card transactions.

Where can I check the status of my refund?

In My purchases, under Cases, you can check the status of your refund.

Has it been longer than 14 days?

Has it been longer than 14 days and you still have not received your refund? Then use the article about a refund that has not been received yet.

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