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How do I redeem my IKEA store card?

Did you receive an IKEA store card with a credit as a result of a promotion? Then it is only redeemable at the IKEA store where you received the store card, unless otherwise indicated. It is possible that the store card has a limited validity.

Are you not sure whether the campaign has a limited validity? Check the terms and conditions.

Collecting a voucher from the customer service desk
Did you receive a pickup message for a voucher from us? Take your ID card with you and print the pickup message (if it is an e-mail). After you pick it up at the customer service desk, this store card is valid for up to 3 months.

Coffee and cake voucher

  • Can only be used for coffee or tea with cake
  • Can be used any time of day
  • Can only be used in IKEA Restaurant

Hot dog voucher or ice cream voucher

  • Can only be used for a hot dog or ice cream
  • Can be used at any time of the day
  • Can only be used in the Bistro

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