What is IKEA Returns policy for mattresses?
It is important to IKEA that you love your new mattress. If after a while you discover that your mattress is too firm, too soft or too something else, you can bring the mattress back and simply change it for another.
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Your satisfaction with your IKEA purchase is important to us. If you are not completely happy or simply changed your mind, you can return your unused products within 365 days. IKEA Family members can even return items after this 365 days period. We will provide a full refund for items returned with proof of purchase during this period. Mattresses can be exchanged for another mattress up to 90 days.
Read moreIf you would like IKEA to collect your mattress, you can arrange a return in any IKEA store or by contacting IKEA customer service during opening hours.
Read morePlanning to purchase a new IKEA mattress? We are happy to help you recycle your old mattress.
Read moreFor any quality issues, IKEA mattresses come with a 10 year guarantee (IKEA guarantee does not extend to SULTAN bed bases or bed slats).
Read moreYes, you can exchange your newly purchased mattress within 90 days.
Read moreAt IKEA we believe in sustainability. Therefore, we give show models, re-packed products, outgoing products and products which are slightly damaged a new life in our Second Chance Corner.
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