What is the return policy for custom made items?
Custom-made items, such as custom worktops and panels, can be returned according to our general 365-day return policy. The refund will always be offered on a refund card.
Custom-made items, such as custom worktops and panels, can be returned according to our general 365-day return policy. The refund will always be offered on a refund card.
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Your satisfaction with your IKEA purchase is important to us. If you are not completely happy or simply changed your mind, you can return your unused products within 365 days. IKEA Family members can even return items after this 365 days period. We will provide a full refund for items returned with proof of purchase during this period. Mattresses can be exchanged for another mattress up to 90 days.
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