Can I return a product in store?
If you have purchased from IKEA, you can return your product to any IKEA store in Netherlands except the Plan and Order Point Leeuwarden.
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Products purchased from our second chance corner can be returned as per our general 365-day return policy.
Read moreIf you can't come to the store for your return, it is possible to return small items via parcel.
Read moreIf you return a product or cancel your order, you will be refunded the purchase price via the payment method you used to pay for it.
Read moreYes, you can return your item by truck. If you can't come to the store for your return, and the item is to big or heavy for a parcel return, you can have it picked up by truck.
Read moreTo process your return, we need proof of purchase, such as the receipt or order confirmation. We can also find your purchase through your IKEA Family profile. Did you pay by card? Then we can also find the receipt via your bank statement.
Read more