Why should I choose the ‘Delivery to your door’ option for parcel delivery?
Parcel delivery is a practical and economical option for smaller orders, such as decorative items, textiles, photo frames and other home accessories. It is ideal if you prefer an estimated delivery date rather than a fixed time slot.
Service cost: Parcel deliveries have a low fixed rate (e.g. from 2.90€ if you are a member of the IKEA Family club or the IKEA Business Network). The standard price is 4.90€ for all other customers.
Delivery times: Delivery dates are estimated, usually taking between 3 and 7 working days (Monday to Friday). When you select this option during checkout, you will see the estimated delivery date directly in the process.
Size and item type restrictions: this service is designed for light and small items:
- Maximum weight 25 kg per order.
- The packaging for each product must not exceed 78.5 cm x 55 cm x 39 cm.
- Your order will be delivered to your door.
- Some examples of products we can send by parcel delivery: candles, kitchenware, textiles, boxes and baskets, among others.
Location/distance: available for most residential addresses where a central distribution warehouse can send your order.
Tracking and notifications:
- Your items are delivered directly to your address and can be tracked online via Track and manage your order.
- You will receive notifications about the status of your order from preparation to delivery.
- If you want to leave instructions for the delivery provider, you can do so for parcel orders only, via the link you will receive by email.
Customer effort: You must be at the address provided to receive the delivery.
Use cases: This service is ideal if:
- You are ordering accessories, textiles or small decorative items.
- You prefer an estimated delivery date rather than a fixed time slot.
- You are looking for an economical and convenient delivery option.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
This delivery option is the best if you prefer the convenience of home delivery, as these orders are delivered to your home/office door.
Read moreThe delivery methods we offer depend on the products you want to buy, the availability of stock in the area according to your postcode and the delivery time zone.
Read moreThis option is ideal for large or heavy orders that require professional handling. A courier will take your items directly to the room(s) of your choice, without you having to move them yourself.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreTo choose the best delivery option, consider the size and type of order. If you prefer to collect your items, Click & Collect is the best option as it offers flexibility. For deliveries, check the available times, delivery times and costs, as these may vary depending on the purchase amount and whether you are a member of IKEA Family or the IKEA Business Network.
Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read more