How can I use the points I collected on my IKEA Family profile?
Once you’ve collected enough points, your available rewards will be displayed automatically, and you can choose your favourite.
IKEA Family loyalty bonuses are the same for all members in Switzerland and are displayed as ‘available’ once you have accumulated a certain number of points. You can choose from a range of benefits relating to delivery, food or products. Once activated, you have 30 days to redeem your bonus.
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You can collect points online, through the app, in-store, or even by phone when you make a purchase or interact with IKEA programmes and services. Please make sure to always scan your IKEA Family card or log in online.
Read moreAll Swiss IKEA Family members with a registered e-mail address and a valid IKEA Family profile can collect points and enjoy rewards at IKEA Switzerland.
Read moreYou can collect points online or in the IKEA stores by scanning your IKEA Family card. Then use your points for a reward of your choice.
Read moreNo, each IKEA Family card is personal, and points cannot be transferred. Points are non-refundable and cannot be redeemed for cash.
Read moreUnder certain circumstances it is possible to identify your purchase at a later stage. Please contact our customer service to see if we can do it for you.
Read moreYou can collect points in the online store, app or via remote sales by phone, in all IKEA stores located in Switzerland, and even in the Plan and order points.
Read more