How can I get spare parts for an appliance?
If your appliance is still under warranty, please contact directly our manufacturer. If not, you can buy spare parts from another partner: ASCI
Under warranty
Please read the following procedure for appliance spare parts still under warranty: Electrical appliance damage and defects
Outside warranty (ASCI)
Our third-party provider called ASCI provides you within 2 weeks with spare parts for appliances sold up to 10 years ago (except electrical components).
You can order them on this page: ASCI.
You can read their terms and conditions here.
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