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Where can I find information about the IKEA Family card?

Our IKEA app allows you to save a digital version of your card.

You can download the IKEA Store app for free from Google Play or Apple's App Store to make your shopping easier and faster. Just click here. 

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Was the document not helpful? Try one of the related documents below.

  • What should I do if I can't log into my IKEA Family account?

    If you have forgotten your password, you can login with a one-time code or reset your password.

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  • Loss of IKEA Family Card

    Download the free IKEA Family App or get your membership card by SMS or email.

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  • How can I get the IKEA Family Card?

    For sustainability reasons, a physical card is no longer sent. You can have a digital card sent to you by e-mail or install our app.

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  • I have accidentally damaged a product during transport home or during assembly. What should I do?

    Things don't always go according to plan and sometimes accidents can happen! As a member of the IKEA family, you're in good hands. If an item is damaged during transport or assembly, you can exchange it in our stores within 14 days of the date of purchase or delivery.

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  • I didn't get any birthday gift, what can I do?

    For this IKEA Family benefit you need our permission to inform you by e-mail. Tick the box in your profile and confirm the email.

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  • Do IKEA Family members get bonus points for the purchase?

    There are no bonus points at IKEA Family. However, as a member you get many benefits and can also expect a few surprises.

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