How do I order spare parts for electrical appliances?
If you need spare parts for white goods, you can order them online.
Our third-party provider called ASCI provides you within 2 weeks with spare parts for appliances sold up to 10 years ago (except electrical components).
You can order them on this page: ASCI.
You can read their terms and conditions here.
You will receive the order confirmation and tracking information after completing the spare part purchase.
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