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How do I order spare parts for electrical appliances?

If you need spare parts for white goods, you can order them online.

If your product is still under warranty, we advise you to visit our troubleshoot page for electrical appliance first.
If your appliance is outside warranty, you can still get spare parts at your costs.
Our third-party provider called ASCI provides you within 2 weeks with spare parts for appliances sold up to 10 years ago (except electrical components).
You can order them on this page: ASCI.
You can read their terms and conditions here.
You will receive the order confirmation and tracking information after completing the spare part purchase.
If you experience any issues with your spare parts order through ASCI, please contact them directly through their contact form. You will get an answer within 24 hours.
 

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