How can I access my order?
As an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
There are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read moreIt’s not possible to change the products in your order after you’ve placed it, but no worries! In most cases, you can simply cancel your order. Then you can place a new order with the right items.
Read moreHave you changed your mind regarding your order or did you order the wrong article? No problem! You can cancel it via IKEA.nl/order.
Read moreSure! You can pick up your order by bicycle. We ask you to park your bicycle in the designated bicycle shed and follow the designated pick-up route for pedestrians. Have fun with your order!
Read moreDid you not receive the e-mail with the pick-up message, or have you lost the e-mail and do you want to check in at a store? Click on the link below to check in and receive your order.
Read moreDid you have a delivery scheduled today, but did you not receive a message or an e-mail with the message that the delivery will be later? Please contact our customer service.
Read more