Can I change my delivery date?
At IKEA, we understand that life is full of surprises. That's why you can easily change the delivery date yourself at IKEA.nl.
Most truck deliveries can be changed up to the day of delivery. Most packages can only be rescheduled on the day of purchase. If the delivery date cannot be moved to a time that suits you, you can also cancel the order and place the order again at a later time.
Is it a PostNL or DHL parcel delivery?
Will you not be at home on the scheduled date? Conveniently, you can change the date yourself by making a PostNL or DHL account. Then you can indicate your preferred date or delivery location. You can choose between the app or online.
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Once we have processed your order, we can no longer adjust or cancel it for you. You can refuse a delivery at the door or return (part of) your order within 365 days. As an IKEA Family member, you even have unlimited time for this.
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