Can I change my delivery date?
At IKEA, we understand that life is full of surprises. That's why you can easily change the delivery date yourself at IKEA.nl.
Most truck deliveries can be changed up to the day of delivery. Most packages can only be rescheduled on the day of purchase. If the delivery date cannot be moved to a time that suits you, you can also cancel the order and place the order again at a later time.
Is it a PostNL or DHL parcel delivery?
Will you not be at home on the scheduled date? Conveniently, you can change the date yourself by making a PostNL or DHL account. Then you can indicate your preferred date or delivery location. You can choose between the app or online.
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Sometimes your plans change and you want to have your order delivered to a different address. You can cancel your order and place a new order on the new address. Whether you can make this change depends on the status of your order.
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