Can I change the products in my order?
It’s not possible to change the products in your order after you’ve placed it — but no worries! In most cases, you can simply cancel your order. Then you can place a new order with the right items.
Want to check if you can still cancel? Take a look here:
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To change your contact details of your order, you can contact our customer service.
Read moreSometimes your plans change and you want to have your order delivered to a different address. You can cancel your order and place a new order on the new address. Whether you can make this change depends on the status of your order.
Read moreNormally you cannot cancel or change an order that includes customised products. You will receive a confirmation from us that you ordered a custom made product and we will take you through the specific conditions that go with this.
Read moreOnce we have processed your order, we can no longer adjust or cancel it for you. You can refuse a delivery at the door or return (part of) your order within 365 days. As an IKEA Family member, you even have unlimited time for this.
Read moreDid you change your mind? No worries! You can easily cancel your order yourself at IKEA.nl or contact us and we will help you change your order.
Read moreYes, you can reschedule, cancel, and return the order according to our normal terms. Oney adjusts the installment amounts if the price of the order changes. If you cancel or return (part of) the order, you will receive the refunded amount via Oney.
Read more