How do I report an unsafe situation caused by an IKEA product?
We always take reports of unsafe situations caused by IKEA products seriously. We ask that you contact our product safety department immediately.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
At IKEA, we think safety is very important. We all want our home to be a safe place, not least for children. If we work together, we can reduce the risk of accidents. We design all our products with a safety first principle. If something does go wrong, then please get in touch with us!
Read moreIt is always a shock when a glass breaks or otherwise gets damaged. You may also be concerned about the product after this and want to report it. Please contact us, we are happy to help you!
Read moreIt is important to us that you are completely satisfied with our products. If you are not, you can make a report to IKEA.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the transport partner. If your delivery is going to a higher floor than ground level (i.e. an apartment or building), sufficient access via stairs or an elevator is required. Deliveries through staircase are limited up to and including the 4th floor unless an elevator is available. While most IKEA products can be delivered, some fragile or oversized items may have restrictions.
Read moreAt IKEA, we love how creative our customers can get with our products! However, we can't offer you any advice on how to change, adapt or modify your current IKEA products. Any modification will void your warranty.
Read moreIf you have purchased from IKEA, you can return your product to any IKEA store in Netherlands except the Plan and Order Point Leeuwarden.
Read more