How does IKEA make sure the products are safe to use?
At IKEA, we think safety is very important. We all want our home to be a safe place, not least for children. If we work together, we can reduce the risk of accidents. We design all our products with a safety first principle. If something does go wrong, then please get in touch with us!
Glassware and glass products
Most of the glass products from IKEA are made from reinforced glass, also sometimes called safety glass. This type of glass is stronger than regular glass and is less prone to breaking. If it does break, it will create a lot of smaller parts, instead of creating large, sharpe glass shards that could create injury.
Do you have glassware or a glass product that has shattered, please contact our customer service. We are ready to help!
Anchor your furniture to the wall!
We have a guide to wall anchoring on IKEA.nl. If your wall material is not listed here or if you have any questions, we recommend contacting an expert or a local DIY store.
If you need a new package with anti-tip device/bracket material, you can order it online yourself. For your order you need a part number of the product. You can find this in the assembly manual.
If you don't have this or do not know this, you can contact our customer service. You can also pick up the part you need at the customer service desk of an IKEA store. Only the name of the product can therefore be sufficient.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We take immediate action if we receive a report that an IKEA product is involved in an incident or accident. We also conduct an immediate investigation. You will always find this on our website.
Read moreRegarding chemicals used in textile production, we think that our customers should be able to trust that products from IKEA are safe for your health.
Read moreGo to IKEA.nl/en to find out all about our terms and conditions.
Read moreAt IKEA, we love how creative our customers can get with our products! However, we can't offer you any advice on how to change, adapt or modify your current IKEA products. Any modification will void your warranty.
Read moreIKEA stands for quality. We want you to be able to use our products for as long as possible without problems. That's why all IKEA products are tested according to the applicable standards for furniture. We can tell you that our products are good for the purpose for which they are designed. This means, for example, that a closet is tested as a closet and not as a bookcase.
Read moreIt is important to us that you are completely satisfied with our products. If this is not the case, you can report this to IKEA. You are most welcome at the customer service desk of our stores. Take your proof of purchase and the complete item with you so that we can find a suitable solution together with you.
Read more