Can I exchange my IKEA mattress for another?
Yes, you can exchange your newly purchased mattress within 90 days.
If you would like to exchange your mattress for another one that is more expensive, IKEA asks you to pay the difference between the original purchase price and the price of the newly chosen one.
If the newly chosen mattress is lower in price, IKEA will pay out the difference to an IKEA refund card for you to use towards a future purchase.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
All IKEA products are carefully tested before being sold. However, if something goes wrong and you notice a quality issue over time, you have an extended warranty period for several IKEA products in addition to the EU 2-year legal guarantee.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreIf your product breaks while transporting it to your home or during your own assembly, you may be able to claim the one-time “Oops insurance” to get the product replaced for free, provided you used your IKEA Family card while purchasing the product. If the card wasn’t used, the benefit unfortunately doesn’t apply, but you can still explore paid repair or replacement options.
Read moreIf an IKEA product you own has been recalled, please stop using it immediately. Visit your nearest IKEA store or contact IKEA Customer Service to return it and claim a full refund.
Read moreIf something is missing after delivery, first check if your order has been split into multiple deliveries, as the missing item may still be on its way. If you notice that items are still missing from your order, then start a claim in your order environment to receive a replacement item.
Read moreIf you’ve noticed a quality issue with your household appliance or it’s not working as it should, you can report this directly to the manufacturer if the product is still within guarantee.
Read more