Does IKEA use gas containers to transport mattresses?
Mattresses sold in European IKEA stores are transported by truck. The mattresses sold by IKEA are produced in Poland, Germany, Belgium and Lithuania. They are transported from these countries to the European IKEA stores by truck.
You can check the country of origin by checking the label with the barcode on the packaging, or by opening the zipper of the mattress, where you can look at the supplier sticker on the core of the mattress.
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If you would like IKEA to collect your mattress, you can arrange a return in any IKEA store or by contacting IKEA customer service during opening hours.
Read moreOur adult size mattresses have a standard length of 200 cm.
Read moreIt is important to IKEA that you love your new mattress. If after a while you discover that your mattress is too firm, too soft or too something else, you can bring the mattress back and simply change it for another.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the transport partner. If your delivery is going to a higher floor than ground level (i.e. an apartment or building), sufficient access via stairs or an elevator is required. Deliveries through staircase are limited up to and including the 4th floor unless an elevator is available. While most IKEA products can be delivered, some fragile or oversized items may have restrictions.
Read moreFor any quality issues, IKEA mattresses come with a 10 year guarantee (IKEA guarantee does not extend to SULTAN bed bases or bed slats).
Read moreProducts that you want to be delivered to a floor and that are very large and heavy sometimes can not be taken up the stairs. Then it is necessary to use an external (moving) elevator.
Read more